Welcome to Lumi Eyes! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Product Information

We strive to provide accurate product descriptions and images. However, slight variations may occur due to manufacturing differences or screen display settings.

Orders and Payment

• All orders are subject to availability and acceptance.
• Payment must be completed before shipment.
• We accept secure payment methods as listed on our website.

Shipping and Delivery

• Delivery times may vary based on location and product availability.
• We are not responsible for delays caused by third-party carriers or customs.

Returns and Refunds

• Returns are accepted within the specified period if products are unused and in original packaging.
• Refunds will be processed after inspection of the returned items.
• Customized or personalized products are non-returnable.

Warranty

• We provide warranty as per product specifications and manufacturer guidelines.
• Warranty claims must be supported with proof of purchase.

Intellectual Property

• All content, trademarks, and logos are the property of Lumi Eyes or their respective owners.
• Unauthorized use is prohibited.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Changes to Terms

• We reserve the right to update these terms at any time without prior notice.
• Continued use of our services indicates acceptance of updated terms.

Governing Law

• These terms are governed by the laws of Bangladesh.
• If you have any questions, please contact us.

Email: support@lumieyesbd.com

Phone: +880-1990-779142